| Terrible Drive Thru Service | ||
| McDonalds | Weston & 401, Toronto | |
| johnny_dvs | 15:04 8 Jul, 2009 | |
| I know this may seem like a long complaint, but I am sure you guys can call all relate.
It never fails that whenever I go through the McDonald's Drive Thru at this location something always goes wrong. Here's a sample of what I've encountered so far. - Whenever I drive up to the speaker, they take forever to say anything to you (up to 45 seconds or more). So I yell out "Hello", to get someones attention, then in a snarky voice he/she snaps back "One moment please". Yes, I understand they are busy filling orders or getting change, whatever, but please as a courtesy to the customer, just say "one moment please" as soon as I drive up, and I will wait patiently for you. - They must be hiring people with hearing disorders, because they always seem to get my orders wrong" - I ask for cranberry muffin, go home and find carrot - I ask for big mac meal, go home get mc chicken meal - Ask for quarter pounder with NO CHEESE. I find cheese in it. - But this one pisses me off the most. I will order something off the menu that is not very popular, (chicken fajitas). They take the order. I wait patiently, because of the huge line up of cars. Finally I get to the window only to get, "I'm sorry we don't have anymore fajitas, can I get you anything else". So I just waited 15 minutes in line for nothing. This has happened to me several times here. I don't know if its bad management or bad training or a mixture of both, but I find this location, drive thru is the worst. | ||
